Course Overview

The ISO 19011:2018 Training Course provides participants with an in-depth understanding of the guidelines for auditing management systems. This course is based on the ISO 19011:2018, which offers guidelines for auditing management systems in a variety of organizations. It emphasizes the principles of auditing, the process approach, and the necessary skills to effectively conduct audits of various management systems, including quality, environmental, health & safety, and other management systems standards.

This course is suitable for individuals who wish to develop or enhance their auditing skills, including internal auditors, external auditors, and professionals involved in managing audits. Participants will gain the knowledge and techniques required to plan, conduct, and follow up on audits with confidence.

Duration

🕒 2 Days (Total: 16 Hours)

Course Objectives

By the end of the course, participants will be able to:

✅ Understand the key principles and guidelines of the ISO 19011:2018 standard.

✅ Learn how to plan and conduct audits in accordance with ISO 19011:2018 for management systems.

✅ Recognize the importance of audit objectives, scope, and criteria in planning an effective audit.

✅ Develop audit plans, conduct audit interviews, and assess audit evidence.

✅ Understand the roles and responsibilities of auditors, audit teams, and auditees.

✅ Learn to apply risk-based approaches in auditing management systems.

✅ Master the audit process, including audit preparation, execution, and reporting.

✅ Understand how to evaluate audit findings and propose corrective actions for continuous improvement.

Who Should Attend?

✔ Internal auditors and lead auditors involved in auditing management systems.

✔ Quality managers and quality assurance staff seeking to improve their auditing skills.

✔ Compliance officers and regulatory bodies involved in auditing and compliance management.

✔ Consultants who assist organizations in preparing for certification audits.

✔ Professionals in auditing across various industries, including manufacturing, healthcare, IT, and services.

✔ Anyone interested in learning effective audit techniques for management systems.

Course Contents

📌 Introduction to ISO 19011:2018 – Overview of ISO 19011:2018, its principles, and its application to different types of management systems audits.

📌 Audit Principles – Understanding the fundamental principles of auditing, including impartiality, integrity, confidentiality, and fairness.

📌 Managing an Audit Program – How to establish, implement, and manage an audit program, including roles, responsibilities, and performance monitoring.

📌 Audit Process – Detailed understanding of the audit process, from audit preparation to reporting. Key activities include:

• Audit Scope and Criteria
• Audit Planning
• Audit Conduct (Data Collection & Evidence Gathering)
• Audit Reporting.

📌 Risk-Based Approach – Understanding how to apply a risk-based approach during audits, prioritizing areas of greater risk and impact.

📌 Competence and Evaluation of Auditors – The necessary competencies required for auditors and evaluating auditors’ performance.

📌 Audit Evidence – Identifying and evaluating evidence to assess compliance with management system standards.

📌 Audit Findings and Non-Conformities – How to identify, classify, and document non-conformities during an audit.

📌 Audit Reports and Follow-up Actions – Writing clear and actionable audit reports, including corrective and preventive actions.

📌 Internal Audits vs External Audits – Understanding the difference and how to conduct both types of audits.

📌 Effective Communication in Auditing – Tips and techniques for communicating effectively with auditees, stakeholders, and management.

Certification

🎓 Participants who successfully complete the course and assessment will receive an ISO 19011:2018 Training Course Certificate from RIMAN Training Center.