Course Overview

This hands-on course equips participants with the knowledge and skills to conduct internal audits of an Educational Organizations Management System (EOMS) in accordance with ISO 21001:2018 and ISO 19011:2018 auditing guidelines.

It focuses on planning, conducting, reporting, and following up on audits to ensure conformance and drive continual improvement within educational institutions.

Duration

🕒 3 Days (Total: 24 Hours)

Course Objectives

By the end of this course, participants will be able to:
✅ Understand ISO 21001:2018 requirements and their application in educational settings.
✅ Grasp internal auditing principles and techniques based on ISO 19011.
✅ Plan, conduct, report, and follow up on EOMS internal audits.
✅ Identify non-conformities, risks, and opportunities for improvement.
✅ Support corrective action processes and contribute to system improvement.

Who Should Attend?

✔ EOMS internal auditors and audit team members.
✔ Quality assurance and academic management professionals.
✔ Educational service providers responsible for compliance.
✔ Anyone seeking to become an EOMS internal auditor.

Course Contents

📌 Introduction to ISO 21001:2018 – Structure, principles, and clauses.
📌 Internal Audit Fundamentals – Audit process and ISO 19011 overview.
📌 Audit Planning – Defining scope, objectives, and criteria.
📌 Conducting Internal Audits – Interviewing, document review, and sampling.
📌 Reporting Audit Findings – Classifying non-conformities and recommendations.
📌 Corrective Actions and Follow-up Management.
📌 Auditor Competence, Responsibilities, and Ethics.
📌 Practical Workshops, Role-Playing, and Case Studies.

Certification

🎓 Participants receive an internationally recognized Internal Auditor Certificate from RIMAN Training Center.